Financial assistance may be available if you're experiencing financial difficulty. Below is a list of agencies who can help.
Alberta Seniors – Special Needs Assistance Program
Phone: 1-877-644-9992 or (780) 644-9992 in Edmonton
- Utility arrears coverage available for each utility (water, electricity and gas) once every three years.
- Applicant must be a utility account owner and have a disconnection notice in their name from the utility company.
Alberta Seniors and Housing - Direct to Tenant Rent Supplement Program
Phone: 780-422-0122 Edmonton; 403-297-7453 Calgary; Toll-Free Alberta 310-0000
- A subsidy paid directly to an eligible tenant to assist with their rental cost.
- Applicant must meet the 2014 Core Need Income Thresholds and citizenship requirements.
- Priority for assistance will be based on assisting those in greatest need first.
- Emergency needs allowance.
- One-time utility assistance with disconnection notice (may assist second time but requires repayment).
- Deposits/reconnection fees are assessed separately.
- View a list of Alberta Supports offices in Alberta.
Bissell Centre - Community Bridge Program, Edmonton
- The Community Bridge Program provides individuals who have received a disconnection notice, access to funds to pay overdue utility bills, support to negotiate with their landlord/utility company and assistance to find and apply for any benefits or grants they may be eligible for.
- Applies to Edmonton residents only.
- Online application is required.
Bow West Community Resource Centre – Calgary
Phone: Bowness office #403-216-5346 or Ranchlands office #403-374-0448
- BowWest works with people who live in northwest Calgary, connecting individuals and families in need with support, referrals and educational programs.
Canadian Forces Personnel Assistance Fund - Financial Distress Program
- Provides assistance through grants and loans to serving and former Canadian Forces personnel when warranted by distress or other qualifying circumstances.
Care Connect Christian Society – Calgary
Phone: (403) 264-2636 - leave voice message for call back
- Provides undesignated temporary financial assistance.
Calgary Urban Project Society (CUPS) – Calgary
- Assists with utilities payments.
- A disconnection notice, 90 days worth of bank statements, two pieces of ID, and a proof of income required.
CTV Good Neighbour Fund – Edmonton
- Provides limited financial resources to individuals not covered by other assistance in Edmonton and Northern Alberta.
- Applicant must provide utility bills or disconnection notice.
- One-time application; deadline is the last day of each month.
- Download the application form online.
For those who have tested positive for Covid-19 or who have had themselves or a family member required to isolate due to exposure, and have experienced that anytime within the past 2 months, the ECRRC can offer an Emergency fund of $1,000 that is paid directly to bills (ie. to landlord/mortgage company, utilities, daycare, etc.), plus additional connections to long term supports.
Grande Prairie Friendship Centre – Grande Prairie
- Provides assistance to people in immediate risk of evictions due to utility arrears.
Homebridge (Children's Cottage Society) - Calgary
Phone: 403-242-8575 ext 230
- Provides one time assistance to clients with at least one child under 18 in the home.
Money Mentors – for Credit Counseling
- Offers free Financial Needs Assessments by phone or through video chat across Alberta.
Neighbourlink – Parkland County
- Provides assistance to residents of Parkland County.
Society of St Vincent de Paul – Calgary
- Provides funding for emergency utility payments on a case by case basis.
Society of St Vincent de Paul – Edmonton
Phone: (780) 471-5577
- Provide funding for emergency utility payments on a case by case basis. Must be at current risk of service disconnection.
- When a family or individual reaches out for help, the staff are committed to assist with support in finding the right resources.
Sunrise Community Link – Calgary
- The Basic Needs Fund is an emergency financial assistance fund, intended to help people out of unforeseen crisis. The fund can be used to pay for rent arrears, utility arrears, damage deposit or first months rent when moving to a new premise.
Trellis – Calgary
- Home Stay housing first program that offers short-term assistance to families on the verge of homelessness and facing eviction because of overdue rental or utility bills, living in unsafe or overcrowded housing or have recently become homeless. / Must be children living in the home.
Wellington Resource Centre – Clairmont
- Provides assistance to residents of Northwest Alberta
Veterans Affairs – Canada
- Benevolent fund for emergency financial assistance for active and retired veterans.
- Application forms are on website.
- Community support information line. Contact to find what emergency grants are available in your region.